Between July 28th to August 28th, 2015, the research team conducted a preliminary survey at Bako National Park with the help of the National Park (NP) staff. Bako NP is one of Sarawak’s smallest but oldest NP. The targeted respondents were among the Bako NP visitors from various age groups and nationalities, who registered at the jetty for transportation. A total of 200 questionnaires were handed out by the staff of the Persatuan Bot Penumpang Taman Negara Bako and a total of 184 responses were recorded, though not all respondents provide answers to all questions.

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During the one month survey course, we’ve documented the overview of the demographics in the NP (during the data collection period) and the differences between the local and international visitors’ responses on the usage trends of media and online information sharing platforms before and while visiting Bako NP and other destination in Sarawak

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Malaysian respondents are somewhat more critical of the information available on the Internet, with 49% of Malaysians very satisfied with the information available compared with an overall 58%. Instead, 69 % of Malaysians thought there was room for improvement, compared to 38% overall. The response for ‘Dissatisfied’ was similarly at 4% both overall and for Malaysians. Malaysians in particular were critical of the information about Booking and accommodation, with 50% thinking it could be better, and only 42% very satisfied, where overall 46% felt it could be better, and 44% were very satisfied. Generally, respondents were most happy with the information about Activities and sights, with 68% very satisfied overall, where Malaysians thought the information about Transport and access was best, with 57% very satisfied.

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ACKNOWLEDGEMENT:

Special thanks to the staff of the Persatuan Bot, in particular Anita binti Nor and her colleagues at the boat counter, the Chairman, Zulhi bin Dobi, Suhaili Mokhtar of Sarawak Forestry Corporation (SFC), Bako National Park Manager Abang Mutalib and Patricia Nayoi for the data transcription.

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